FAQ

What is MustMeet?

MustMeet is an easy-to-use on-line tool to facilitate face-to-face networking. MustMeet uses step-by-step guides to let Event Organizers quickly add networking to any business event — including powerful Meeting Area management to ensure that attendees know exactly when and where to meet their fellow delegates and exhibitors.

What does MustMeet offer Delegates?

For Delegates, MustMeet offers advanced search facilities to find the right people to meet with. Step-by-step guides make registration simple the system is quick and easy to use. A comprehensive diary system lets Delegate pre-arrange face-to-face meetings and really make the most of their networking time — something that is consistently ranking as one of the most valuable aspects of attending business events. MustMeet helps delegates meet many people at one event — a real time and resource saving.

What does MustMeet offer Event Organizers?

MustMeet is great added value for event organizers. It's quick to set up, very cost effective, and networking is a high value benefit to delegates. Structured networking reduces dropout rates because delegates have pre-arranged meetings;

How do I register as an Event Organizer for MustMeet?

Registering for MustMeet is very easy and free. We only need your Company and contact details to open your account and for you to accept our terms and conditions. We only charge when you activate any event you have created so that you can invite your Delegates to register.

How do I register as an Delegate for MustMeet?

Delegates must be invited by an event organizer to register on MustMeet. The invitation will include either a link or an Event ID that will take you directly to the dedicated page for that event. You cannot register for MustMeet without an Event ID.

If you have previously registered for events, you can log into the system using the email and password details you provided plus the new Event ID. You can choose from previous event profiles and edit them or create a completely new profile for this particular event.

What is a Username?

You need to create your own unique Username to log into MustMeet. This can be any combination of letters and numbers so use something you can easily remember. If you sign up as both an Event Organizer and a Delegate you will have separate Usernames for each role. You can use the same or different email address for both Delegate and Event Organizer notifications.

What is an Event ID?

This is the unique identifier for a specific event - it is automatically generated by the system. Delegates are invited to register for networking by clicking on a link including this Event ID or by typing it in during registration. Delegates can only register with MustMeet by invitation and can only access events with the relevant Event ID. Delegates can attend more than one MustMeet event and the system allows them to easily manage each event separately.

What does MustMeet cost?

This first version of MustMeet is free.

How do I set up MustMeet for my event?

Once registered, you can click on 'Create Event' and our step-by-step guide takes you through the four steps of creating an event. Step 1 gives us the basic event details; Step 2 creates the Event Landing Page where your Delegates arrive when they click on the MustMeet link to your event; Step 3 defines the areas where your Delegates can hold their meetings; Step 4 lets you manage the event Diary and block out time when you recommend or prevent networking.

What is an Event Landing Page?

The Event Landing Page is the web page dedicated to your event where your Delegates will arrive when the click on the link in the MustMeet invitation or enter the unique Event ID. Remember that your Delegates have already registered for your event so you don't need to sell them on the event, just the networking. Networking is a real added value to your event and Delegates will appreciate the assistance of MustMeet to really get the best value of their time with you. Highlight the reasons your event is good for networking and any times you have set aside that are dedicated to networking.

What is a Meeting Area?

Your Delegates need to know exactly when and where to meet each other. MustMeet lets you set up dedicated Meeting Areas and Rendezvous Points and Delegates can also specify their own meeting point such as an exhibitor's stand or a coffee shop. Use a Structured Meeting Area where you can set aside an area with chairs (tables are optional!) MustMeet automatically allocates Meeting Points as meeting are requested. Structured Meeting Areas can be just groups of chairs facing each other or a specially built partitioned area with tables depending on budget and space in your venue. Delegates really don't mind — it's the networking that's important! Use a Rendezvous Point in venues where there are plenty of casual seating areas for Delegates and they just need to meet each other first. The actual Rendezvous Point can be anything from a simple sign to a reception desk — a round table with numbered points works really well or numbered poles. MustMeet automatically allocates Meeting Points as meeting are requested — for Rendezvous Points, keep the number low to avoid too many people turning up at any one time. Rendezvous points are ideal where you are using a bar area or café as a networking area. Simply set up the space on MustMeet as a Rendezvous point and set the maximum number of meeting points to about half the number of tables available to leave space for ad hoc networking.

What is a Meeting Point?

A Meeting Point is one numbered place within a Meeting Area so that Delegates know exactly which point to meet their networking partner. See Meeting Area.

What is a Rendezvous Point?

A Rendezvous Point is simply a particular type of Meeting Area. Rather than individual seating areas, Rendezvous Points are places that Delegates can meet each other and then go and find somewhere to talk. Keep the number of Meeting Points low to avoid too many people turning up at any one time.

What is an Exhibitor at a MustMeet event?

At events where you have set up Booths or spaces dedicated to an exhibition, your Exhibitors staff may want to arrange meetings at their Booth. By clicking on the 'Exhibitor' check box, MustMeet displays a check box to all delegates to allow them to to indicate that they are an Exhibitor and can offer their booth as a location for meetings.

What if I have other questions?

There are separate detailed FAQs for Delegates and Event Organizers after you register. If you have even more questions, just mail us through our Contact Us screen or at support@mustmeet.com.

What's the code for?

We use a 'CAPTCHA' code to stop automated systems creating accounts on MustMeet. It also makes people focus on the sign up process and avoid typos in email addresses. The code is not case sensitive and will time out if not used in 60 seconds.

Why ask for email twice?

Your email is your main communication with MustMeet so we need to have it right. We ask for it twice and you can't cut and paste the second box to avoid repeating a typo.

What's the Company Type?

We want to know who's using MustMeet so we can figure out future services. If you are an independent Event Organizer running events for many end customers we'd like to know - MustMeet creates additional opportunities for you to offer services to your customers. For venues such as Hotels, MustMeet offers the opportunity to sell additional space for dedicated networking - contact us about branded 'MustMeet at Your Venue' services.

What next?

Once registered as an Event Organizer you can click on 'Create Event' to start creating your first networking event, or you can come back to that later.